Effective Supervision
back to course listing | course outline in pdf
enrolment form for this course (pdf)
| Course Length: | 2 days | |
| Course Times: | 8.30am to 4.30pm | |
| Cost: | $700.00 (gst included) | |
Course overview
This course provides participants with strategies for effective supervision, including planning skills (team and individuals), managing change and conflict, allocating responsibilities, feedback and coaching skills. The program will offer participants an opportunity to review and expand their repertoire of supervision skills and gain a greater understanding and awareness of their role and responsibilities.
Participants will gain an appreciation of others’ behaviour, motivation and gain the ability to alter their communication skills and strategies to deal with the challenges of supervision.
Target Audience
- Staff moving into, or targeted for, supervisory positions
- Supervisory teams keen to enhance their general operations and workplace effectiveness
- Current supervisors wishing to enhance and refine their skills and knowledge
Key Topics
The underlying objectives of this program are to enhance the knowledge, appreciation and skills of personnel by;
- understanding the essentials of people management
- appreciating the need for effective supervisory skills and how these can be executed in the workplace
- motivating staff to achieve required outcomes
- effective communication in the workplace
- gearing supervisory skills to that of the individual
- being honest with staff
- dealing with difficult situations fairly and diplomatically
- effective meetings
